Juli's Pet Services

Pet-sitting, dog walking, visits, etc.

Services & Rates

These rates are the same as listed on Rover (link to Rover profile opens in new window).

You can book me on Rover or on-site here on the booking requests page. You and your pet(s) are covered either way. If you don’t have a Rover account and you want to sign up for Rover, you can get $20 off your first booking through Rover by following my referral link: sit.rover.com/6mTgsr (opens in new window).

Note: If anyone else is present during bookings, this must be discussed beforehand. All care services will be rendered, however, there is no guarantee that I can stay the full duration (e.g. if pet wants to cuddle with family member who is present, and I have provided all care for a given visit (food, water, walk, litter, etc.), I will end the visit early).

Deposit policy

Deposits in the amount of 50% are due upon confirmation of booking, the remainder due is paid after the services are rendered.

Cancellation/refund policy

My refund policy is the same both on Rover (link to Rover refund policy article opens in new window) and off-app: 7-day cancellation policy (as of 2024). If a booking is cancelled prior to 12 PM, 7 days before the start of the booking, the refund amount is 100%. If a booking is cancelled after that, the refund amount is 50% (for sittings: 50% of the first 7 days, 100% of the 8th day and beyond, if applicable).

Other policies & terms

My service area is roughly: (1) south of South St., (2) west of Broad St., (3) north of Oregon Ave., (4) east of the Schuylkill River. However, I generally accept bookings within all of South Philly, depending on the locations of already-existing bookings. Any bookings outside of the above-specified service area may be subject to a price increase (depending on distance).

My booking hours are between 9 AM (start time) and 8 PM (end time). Any bookings outside those hours are subject to a price increase. If booking outside these hours, my hours adjust accordingly (e.g. an 8:30 PM booking means I cannot book before 9 AM the next day). Generally, I will not accept any bookings at all beyond 10 PM or before 7 AM. I also cannot go outside these hours for more than a week at a time. Bookings that go beyond a week and require outside hours will be denied. This is to ensure I can safely provide care for all clients’ pets. The price increases are as follows:

  • Start time between 8-before 9 AM & 8-before 9 PM: 30-minute visits will be charged as 60-minute visits; 60-minute visits will be charged as 90-minute visits (so 60-minute rate + 30-minute rate), and so on.
  • Start time between 7-before 8 AM & 9-before 10 PM: 2x rate.
  • Start time before 7 AM or 10 PM and later: these bookings are generally not accepted at all. If they are, the rate will be 3x the rate.

I set bookings 30 minutes apart from each other to make time for traffic, contingencies, etc. Thus, I often run early. Unless the start time is strict (which must be disclosed when booking), I may start up to 45 minutes early. If I am running any earlier, I will take a break and resume my day on-time.

If anyone else is present during bookings, this must be discussed beforehand. All care services will be rendered, however, there is no guarantee that I can stay the full duration (e.g. if pet wants to cuddle with family member who is present, and I have provided all care for a given visit (food, water, walk, litter, etc.), I will end the visit early).

Clients with 3+ pets are highly encouraged to book 1-hour visits. Otherwise, I can only guarantee that basic care necessities will be met (food, water, pet waste, any medications). There is no guarantee that there will be time for interaction/playtime otherwise. Clients with 2+ pets who book visits every other day are also encouraged to book 1-hour visits for the same reasons.

Effective January 4, 2024, I will be requiring up-to-date vaccination records for all pets I will be or may come in contact with (even if I am not caring for them). All pets with any access granted to the outdoors must also be on flea/tick prevention year-round. (More information below.)

As of March 2024, recurring bookings are subject to the same cancellation policy as non-recurring bookings.

Holidays

My holiday rate is applied to holidays, holiday weekends, and winter break. For 2024, the dates that have holiday rates applied to them are:

  • May 24-27, 2024
  • July 4-7, 2024
  • August 30, 2024 – September 2, 2024
  • November 28, 2024 – December 1, 2024
  • December 21, 2024 – December 31, 2024 (January 1, 2025 will have 2025 holiday rates applied)

For dog clients, meet-and-greets are required. For new clients with cats or other pets, meet-and-greets are highly encouraged.

Meet-and-greets are booked prior to the first booking (either at your home or a public location) so that I can meet your pet(s). If we are doing drop-ins, then these are perfect for showing me where the food supplies are as well as bowls, litter box(es), and anything else that may be needed for the booking.

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Base rate above is for dog care. Great for if you’re looking for an alternative to pet-/house-sitting! One visit is 30 minutes; I can take care of food, water, walks, litter, medication, etc. during these visits.

Hours are 9 AM-8 PM. Any bookings outside these hours are subject to price increases. Any bookings outside of my service area may also be subject to a price increase.

  • Additional dog: +$17/visit
  • Cat care: $25/visit
  • Additional cat: +$10/visit
  • Holiday rate: $34/visit
  • 60-minute rate: +$15/visit
  • Puppy rate: $30/visit (see pet preferences below regarding puppies)
  • Daytime-only house-sitting rate: Base rate + 60-minute rate = hourly rate (e.g. one dog = $27+15=$42/hour)

Interested in this service? Tell me about your pet(s) here (links open in new window): dog care form | cat care form. You can also request a booking on-site here.

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One walk is 30 minutes. Walks can be extended to an hour. Walks longer than an hour would be charged an hourly rate of base+60-minute rate (i.e. $44/hour).

Hours are 9 AM-8 PM. Any bookings outside these hours are subject to price increases. Any bookings outside of my service area may also be subject to a price increase.

  • Additional dog rate: +$17/walk
  • Holiday rate: $35/walk
  • 60-minute rate: +$16/walk
  • Puppy rate: $31/walk (see pet preferences below regarding puppies)

Interested in this service? Tell me a bit about your dog(s) here: dog care form (opens in new window). You can also request a booking on-site here.

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Pet preferences

  • 🐶 Small, medium, and large dogs (no breed preference!); no giant dogs (>100 lbs) please (exceptions may be made).
  • I generally do not accept puppies (<1 year old) as clients, but I may make some exceptions.
  • 🐱 All cats!
  • On the rare chance: I do accept other pets upon consideration! I have accepted turtle clients so far, am comfortable with other reptile pets, and I do have care experience with rodent pets. No arachnid pets please.

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Additional pet care information

I can do oral/topical/injection/inhaler medication administration, first aid/CPR, and have senior dog experience. I have experience with reactive dogs (please do inform me if your dog(s) is reactive). If you have a pet with such needs and are comfortable showing me the process, we can discuss that further.

I also like to plan for contingencies on dog walks, so I try to keep on me extra reflective Harness Leads (both sizes; link opens in new window) as back up. For cats, I carry a laser pointer for playtime.

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  • Through Rover, clients are protected by the Rover Guarantee (opens in new window).
  • I am also insured through Pet Sitters Associates. You can find my sitter profile through them by clicking here (opens in new window).

My insurance through Pet Sitters Associates also includes the following optional coverage:

  • broadened property damage coverage & bond,
  • expanded coverage for client pets.

For specifications/limits of insurance coverage, please contact me. I am happy to send a copy of my insurance certificate upon request.

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For meet-and-greets, walks, and drop-ins, I wear a respirator mask (KN95, N95, or Flo Mask Pro Filter (NIOSH certified for 99% filtration)) indoors to help protect you and your pets since I am in numerous homes each day. If you would like me to take any further mitigation measures, I’m more than happy to discuss that with you and accommodate.

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Vaccination/health record requirements

Prior to accepting bookings, I will require vaccination records for all pets on-site/present during bookings, even if I am not providing some pets with care. I will also inquire about flea/tick and heartworm medications. For dogs, I require that my canine clients are on flea/tick medication all year round. For cats who have any outdoor time at all, this is also required.

Dog vaccination records that are required:

  • DAPP
  • rabies
  • leptospirosis
  • bordetella

Cat vaccination records that are required:

  • rabies
  • FVRCP
  • FELV

Vaccination records can be emailed to hello@julispetservices.com.

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